Google App Engine - Enhanced Service
Service Description
Google App Engine is a cloud computing platform for developing and hosting web applications in Google managed data centers. App Engine offers automatic scaling for web applications. As the number of requests increases for an application, App Engine allocates more resources for the web application to handle the additional demand. Customer Benefits
Customer Responsibilities If the need exists for an application to be developed, the customer should request this service by calling the Technology Support Center at 307-777-5000. The customer should provide all necessary information to include the business requirements. Note: Cost for development time is not included with Google App Engine.
ETS Responsibilities
Once the need is determined, ETS will work with the vendor to implement Google App Engine. After the request has been submitted and approved, ETS will assist with determining if the application can be developed in-house or if a contract is required for vendor development and support. ETS will provide the vendor with existing Legos (already developed application pieces) if necessary. Service Level Objectives The following criteria are the quality of service benchmarks established as the expected performance goals of this service.
Service Rates
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