IT Vulnerability Assessment - Enhanced Service
Service Description
ETS can assist State agencies to identify vulnerabilities that may affect their IT systems. This may involve ETS being the technical team or assisting the agency working with an external 3rd party.

Customer Benefits
Agencies will become aware of known security vulnerabilities as discovered by security tool reports.

Customer Responsibilities
If an agency would like an assessment please contact the Technology Support Center at 777-5000.

ETS Responsibilities

ETS will facilitate communications with State agencies to provide scanning of agency IT systems.

  • Receive and return the scanning estimate.
  • Configure or coordinate vulnerability scan according to agency needs.
  • Coordinate with appropriate ETS groups, including scheduling based on ETS’ change management process.
  • Return findings to the agency for the agency's review.

Service Level Objectives
ETS will work with the customer to facilitate vulnerability scanning.

Service Rates

Service      Cost  Unit
Enhanced Service - Vulnerability Testing  Cost plus 5%  Per measurable unit