Virtual Servers - Enhanced Service
Service Description
This service consists of a combination of centrally managed hardware and software which houses and controls server and application software, common data and supplies it to individual workstations. It also provides shared services such as printing, access to the internet or other networks, etc.

Customer Benefits

    • A standardized, dependable cost effective server environment that meets business needs.
    • A reduced physical server presence and reduced hardware and software cost.
    • Operating system managed and maintained by ETS to include current operating system, security updates and patches.
    • Monitored environment.
    • Steady predictable costs.

        Customer Responsibilities
        • Server specifications, requirements, application dependencies and networking requirements.
        • Software licensing and maintenance of applications that they wish to run on the virtual server such as SQL.
        • Public and Non-Public Access requirements as well as any other needed security requirements.
        • Valid billing number for charges.  
        • To start the service, the customer must submit a request to the Help Ticket System (HTS).  
        • Customer involvement is essential to resolving issues; therefore, the customer will need to provide the appropriate knowledgeable resource(s) to work with ETS.

                    ETS Responsibilities
                    • Installation of subsequent upgrades to operating system, including scheduling the timely application of critical and non-critical service packs and patches and new versions of operating systems for supported platforms.
                    • Rebuilding the operating system and restoration of data in the event of hardware failure or security breach.
                    • Backup and restoration of operating system as required.
                    • Installation, maintenance and administration of anti-virus.
                    • Monitoring system utilization, performance, availability and notification to client of issues affecting performance.
                    • Backup services as contracted by the customer.
                    • Assisting with the installation of application software.

                                  Service Rates
                                  • Determined by the server/application requirements.
                                  • Billed services will occur on a monthly basis.
                                  • Operating system license for Windows and Linux is included.

                                         Service      Cost  Unit
                                        WINDOWS A1 VIRTUAL SERVER 1 CPU, 1.75GB RAM, 40GB HD $56.00  Per month
                                        WINDOWS A2 VIRTUAL SERVER 2 CPU, 3.5GB RAM, 60GB HD $100.00 Per month
                                        WINDOWS A3 VIRTUAL SERVER 4 CPU, 7GB RAM, 120GB HD $195.00 Per month
                                        WINDOWS A4 VIRTUAL SERVER 8 CPU, 14GB RAM, 240GB HD $390.00 Per month
                                        WINDOWS A5 VIRTUAL SERVER 2 CPU, 14GB RAM, 135 GB HD $180.00 Per month
                                        WINDOWS A6 VIRTUAL SERVER 4 CPU, 28GB RAM, 285 GB HD $360.00 Per month
                                        WINDOWS A7 VIRTUAL SERVER 8 CPU, 56GB RAM, 605 GB HD $720.00 Per month
                                        WINDOWS A11 VIRTUAL SERVER 16 CPU, 112GB RAM, 800GB HD $1,820.00 Per month
                                        WINDOWS A10 VIRTUAL SERVER WITH MS SQL 1 CPU, 1.75GB RAM, 40GB HD* $330.00 Per month
                                        WINDOWS A20 VIRTUAL SERVER WITH MS SQL 2 CPU, 3.5GB RAM, 60GB HD* $380.00 Per month
                                        WINDOWS A30 VIRTUAL SERVER WITH MS SQL 4 CPU, 7GB RAM, 120GB HD* $470.00 Per month
                                        WINDOWS A40 VIRTUAL SERVER WITH MS SQL 8 CPU, 14GB RAM, 240GB HD* $940.00 Per month
                                        WINDOWS A50 VIRTUAL SERVER WITH MS SQL 2 CPU, 14GB RAM, 135 GB HD* $430.00 Per month
                                        WINDOWS A60 VIRTUAL SERVER WITH MS SQL 4 CPU, 28GB RAM, 285 GB HD* $590.00 Per month
                                        WINDOWS A70 VIRTUAL SERVER WITH MS SQL 8 CPU, 56GB RAM, 605 GB HD* $1,180.00 Per month
                                        LINUX VIRTUAL A1 SERVER 1 CPU, 1.75GB RAM, 40GB HD $41.00 Per month
                                        LINUX VIRTUAL A2 SERVER 2 CPU, 3.5GB RAM, 60GB HD $70.00 Per month
                                        LINUX VIRTUAL A3 SERVER 4 CPU, 7GB RAM, 120GB HD $135.00 Per month
                                        LINUX VIRTUAL A4 SERVER 8 CPU, 14GB RAM, 240GB HD $290.00 Per month
                                        LINUX VIRTUAL A5 SERVER 2 CPU, 14GB RAM, 135 GB HD $140.00 Per month
                                        LINUX VIRTUAL A6 SERVER 4 CPU, 28GB RAM, 285 GB HD $280.00 Per month
                                        LINUX VIRTUAL A7 SERVER 8 CPU, 56GB RAM, 605 GB HD $560.00 Per month
                                        LINUX VIRTUAL A11 SERVER 16 CPU, 112GB RAM, 800GB HD $1,120.00 Per month

                                        * Virtual Servers with MS SQL are quoted for public cloud hosting only.

                                        Egress Rate - First 5GB free, each additional GB $0.10

                                        Additional Hard Drive Space per GB - $0.05