Citrix Application Virtualization
(Enhanced Service)
(Enhanced Service)
Citrix Application Virtualization publishes applications into a secure on-demand service available to any user, anywhere, on most devices. With this solution, you can deliver individual web and Software as a Service (SaaS) applications to PCs, Macs, tablets, smartphones, laptops.
Customer Benefits
Provides failover and redundancy capabilities designed to increase availability, data protections, and reduced downtime for maintenance. Customers benefit from the rapid deployment of applications. Virtualized applications can be siloed and isolated, and it allows applications to run in parallel with others that may traditionally exhibit compatibility issues.
How to Request Help with This Service
To request this service, customers should submit a ticket through the Customer Portal or by calling the ETS Service Desk at 307-777-5000 and provide:
Primary and secondary contact information.
Location.
Permission of access.
Any application documentation of known technical dependencies/interdependencies to other applications, files or databases migrating to Citrix, and valid billing codes.