Self-Service Enrollment Instructions
No Need to Call the Help Desk!
ADSelfServicePlus (ADSS) allows you to reset your password and unlock your account without IT assistance. Please follow these steps to set-up your Active Directory (AD) account and link it to a mobile app. This can only be used on one mobile device.
Enrollment
Step One
Please open or download the Google Authenticator app on your cell phone. This app is needed enroll. This will ask you for a QR code, which can be found in Step Two.
Step Two
On your desktop, visit https://adss.wyo.gov/. You will see this image. Login with your Active Directory credentials (i.e. jane.doe@wyo.gov and computer password NOT Google). Click enrollment.
Step Three
Scan the QR code that is generated using the Google Authenticator app. It will create a code similar to what is represented above, but it will be listed as ADSelfService Plus. Enter this code into ADSS. Click next. You are now enrolled.
Step Four
In the App Store, download the ManageEngine ADSelfServicePlus app to your mobile device. When you try to login, it will ask you to configure server to continue.
Step Five
Open scan QR code.
On your desktop, visit https://adss.wyo.gov/. In the top right corner, open profile and click mobile access. A QR code will be generated, scan QR code., which configures it on your mobile app.
Step Six
Click yes to configure and enter AD credentials (jane.doe@wyo.gov and enter computer password). You will also need to enter a Google Authenticator code to continue.
Please note that Google Authenticator refreshes every 30-seconds. You must enter the code immediately or wait for a new code to be generated.