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Application Redevelopment & Monitoring (Enhanced Service)

ETS Business Application Solutions provides custom application programming to meet State agency’s business needs. Redeveloping and monitoring services can ensure that any security updates or bugs found later in the application can be patched or fixed appropriately. 

Application Programming
(Enhanced Service)

ETS Business Application Solutions provides custom application programming to meet State agency’s business needs. ETS can help agencies apply the appropriate technology to best meet their unique business needs.

Project Management Office
(Enhanced Service)

ETS is reestablishing the Project Management Office (PMO) within the Business Management Office (BMO) to provide project oversight and guidance to assist agencies with the successful delivery of IT projects in the state.

Data Analytics (Enhanced Service)

ETS Data Analytics provides services to assist state agencies’ ability to make data driven decisions. ETS can provide a license, perform analysis, or provide support performing data analytics.

Computer & Peripheral Support
(Core Service)

Computer and peripheral support, also known as desktop support, is a comprehensive approach to

managing all of the personal computing devices within an agency, including laptops, tablets, and printers. 

Call Center Support
(Core Service)

ETS offers enterprise level support service, Monday-Friday 7am-5pm. Tier-1 support is provided to agencies as an alternative to managing their own internal service desks. 

Telecom Services & Equipment
(Enhanced Service)

Specialized or unique professional services or equipment purchases can be facilitated by ETS and billed back to the agencies as it relates to telecom, wiring or phone services.

WyoTraining - Learning Management System
(Enhanced Service)

WyoTraining is delivered using Moodle, an open source Learning Management System (LMS) providing the infrastructure and interface to deliver high-quality online training 24x7 to staff and citizens in Wyoming via wyotraining.wyo.gov.