We encourage you to report any activities that meet the criteria for an incident.
Our policy is to keep any information specific to your site confidential unless we receive your permission to release that information.
Enterprise Technology Services defines a cyber incident as an unexpected event that occurs with a computer system, such as a service suddenly stopping or not working.
It can happen because of mistakes, accidents, or on purpose. This includes when rules about how computers should be used are broken or when someone tries to harm a computer system or the information inside it.
Basically, it's when something goes wrong with computers, or someone does something bad with them.
Department of Enterprise Technology Services (ETS)
Customer Service Desk
Incident Portal: https://wyoprod.servicenowservices.com/ets
Email helpdesk@wyo.gov
Phone at +1 (307) 777-5000
Wyoming Office of Homeland Security (WOHS)
307-630-2767
duty.officer@wyo.gov
Federal Bureau of Investigation (FBI)
Internet Crime Complaint Center (IC3)
https://www.ic3.gov/
Endpoint security software prevents, detects, and removes malware, including viruses, worms and spyware from user devices.
ETS can assist State agencies to identify vulnerabilities that may affect their IT systems. This may involve ETS being the technical team or assisting the agency working with an external 3rd party.
SSL/TLS Certificates establish a secure encrypted connection between a browser (user’s computer) and a server (website).
Enterprise security consists of policies, network hardware and software provisions monitoring and
preventing unauthorized access, misuse, modification, or denial of a computer network and
network-accessible resources;
PCI Assessment, Customer Compliance Portal, PCI Report on Compliance