Directory Assistance
(Enhanced Service)

Directory assistance allows a caller to get telephone numbers when a computer or telephone book is not readily available. It is accessible by dialing 4-1-1 or if on EVS, 9-4-1-1.

Customer Benefits

Locate contact numbers over the telephone when away from a desk or office.

Requesting This Service

The customer only needs to know the city, state and name of the individual they are attempting to reach.  To access Directory Assistance, lift the handset and dial 4-1-1, unless on EVS, then it is 9-4-1-1. ETS maintains a contract with the telecommunications service provider for service required to access.