EVS Desk Phones (Enhanced Service)
Where the Enterprise Voice System (EVS) is available, in-state long distance telephone calls are free. Some desk phones allow certain buttons to be programmed with a specific telephone number for speed dialing.
The EVS supports call routing, conference calling, call forwarding and caller identification (ID).
Customer Benefits
This service enables the customer to call anywhere on the EVS avoiding long distance charges. EVS is feature-rich with many capabilities available such as caller ID, call forwarding, conference calling, and call routing, making communication more efficient.
Requesting this Service
Please submit this form or email ETS-WORKORDERS@wyo.gov and provide:
Location of desk phone.
Name for caller ID.
Agency paying initial device costs and billing account information.
Indicate additional services needed (i.e. programmed buttons, routed calls, or voicemail).
ETS procures, installs, troubleshoots, repairs and covers the warranty for replacement. If the equipment breaks, it will be replaced by ETS for free.
ETS will manage incident resolution services through the Customer Portal or by calling 307-777-5000 to ensure response, tracking and resolution.