Telecommunication Service (TSR) (Core Service)

TSR provides access for agency users to submit add/move/change work requests for voice and data services.

Customer Benefits

TSR provides a simple user interface for agencies to manage (request, review and track) work orders for all voice and data services such as office moves, purchases of additional equipment, equipment changes, office wiring or any other telecommunications service to be processed by the work order system. This service provides accurate and thorough information from the agency to ETS technical staff. This information is input via a simple, electronic form within the system allowing free form description of services desired.

Requesting This Service

Please submit this form or email and provide a primary point of contact (POC), secondary POC, and billing information. To obtain quotes or for general inquiries regarding this service, please reach out to your Customer Advocate or email